Terms of Service

1.Agreement

These terms are an agreement between you and RoliOh. "RoliOh", "we", and "us" mean the independent software business that operates rolioh.com and its products. "You" means the person or business using the software.

By creating an account, starting a trial, activating a license, or using any RoliOh product, you accept these terms. If you are agreeing on behalf of a business, you confirm you are allowed to bind that business. You must be at least 18 and legally able to enter a contract.

RoliOh is a software business. It is not a law firm, not a real estate brokerage, not a title company, not a lender, and not a financial or tax adviser. Nothing produced by the software is legal, brokerage, financial, or tax advice.

2.What RoliOh provides

RoliOh operates two products. They are separate. Buying or trialing one gives you no rights in the other.

LOI Blaster

A hosted web app at loi.rolioh.com. You upload a CSV of MLS listings. It underwrites three offers per listing (cash, seller finance, and subject-to) and emails a letter of intent to the listing agent. Letters go out through your own Gmail or Outlook account, connected by OAuth. Sending is capped at 40 messages per day by default, with randomized delays and spintax so messages are not identical. CAN-SPAM parts are injected automatically: an unsubscribe path, the mailing address you configure, and a non-binding disclaimer. Deals that underwrite underwater are flagged and held.

SMS Blaster

SMS Blaster has not launched yet. It is not available to download, and nothing in these terms gives you access to it before release. The description below is what the software does today, so you know what you are agreeing to when it does ship.

A Windows desktop application that runs on your own PC. Your contacts and messages live in a local SQLite database on that machine, and the interface is bound to 127.0.0.1 only. Messages send through your own Twilio or Telnyx account. It includes number rotation on a coolest-first round-robin, a six-stage warmup ladder (10, 25, 50, 100, 250, 500 SMS per day, reaching full power at day 29), automatic pausing of a number at a 30% failure rate or 5 opt-outs after a minimum of 20 sends, spintax and merge tags, A/B split testing with automatic winner selection, AI copywriting through OpenRouter using a single API key, a two-way inbox with lead statuses and engagement scoring, delivery and cost analytics with CSV export, and GoHighLevel sync for inbound replies. Twilio inbound uses a 45-second REST poller, so no public URL or tunnel is required. Stored credentials are encrypted at rest.

SMS Blaster is Windows only. There is no macOS or Linux build. Plan caps are monthly contact imports on a rolling 30-day window: 500 on Free, 25,000 on Pro, 60,000 on Agency.

Features described on this site describe what the software does at the time of writing. Anything we have not shipped is not part of this agreement, and you should not buy on the expectation of a future feature.

3.Your account and license

LOI Blaster is a subscription. Your account is personal to you. Keep your credentials secure and do not share logins. You are responsible for everything done under your account.

SMS Blaster is licensed to you, not sold. Subject to these terms and to payment of any applicable fees, you get a limited, non-exclusive, non-transferable, revocable right to install and use it on machines you control, for your own outreach. You may not share, resell, sublicense, or publish your license or activation credentials, and you may not run the software for a third party as a service unless we have agreed to that in writing.

You may not copy, decompile, reverse engineer, or attempt to derive the source of either product except where the law expressly permits it. You may not remove or defeat licensing, rate limiting, or compliance controls. Doing so ends your license immediately.

4.Your content and your contacts

Your data is yours. Contact lists, message copy, property records, deal figures, and anything else you put into the software remain your content. We claim no ownership of it. With SMS Blaster, that data sits on your own machine, so we do not hold it.

You grant us only the limited permission needed to run the service you asked for: for LOI Blaster, storing and processing your uploaded listings and message content so the app can underwrite and send. Nothing more.

You warrant that you have a lawful basis to contact every recipient you load into the software, and that you obtained your contact data lawfully. That includes any consent required in the recipient's jurisdiction for the channel you are using. If you cannot show a lawful basis for a given recipient, do not message that recipient.

5.Acceptable use

You agree not to use RoliOh software to:

• send anything unlawful, deceptive, fraudulent, threatening, harassing, or abusive;
• misrepresent who you are, who you represent, or what you are offering;
• contact anyone who has opted out, replied STOP, asked you to stop, or whom you have marked as do-not-contact;
• message anyone you do not have a lawful basis to message;
• send to numbers or addresses you scraped or purchased without the right to use them;
• breach the terms of your carrier, messaging provider, email provider, CRM, or data source;
• evade carrier filtering, opt-out handling, rate limits, or number reputation controls, including by rotating numbers specifically to dodge a block;
• resell, rent, or provide access to the software to others, or run campaigns on behalf of third parties as a service without our written agreement;
• interfere with, overload, or probe our systems, or attempt to access another user's account or data.

Breaking this section is grounds for immediate suspension without refund.

6.Compliance is shared

The software carries real guardrails. Here is exactly what it does on its own, and nothing beyond it.

What SMS Blaster does automatically:

• STOP capture. Six CTIA opt-out keywords are detected on every inbound path and recorded with a timestamp.
• Three-layer opt-out enforcement on the send path, so an opted-out contact is checked more than once before anything goes out.
• A force-appended opt-out footer on every campaign message. You cannot send a campaign message without it.
• Quiet-hours scheduling that genuinely pauses campaigns and resumes them afterwards. Be aware of the limits: it is a single window in your own local time, not per-recipient or per-state, and it ships switched off until you configure it.
• An attestation gate that blocks your first send until you confirm you have consent to contact your list.
• A carrier risk-word scanner that flags copy likely to draw filtering.

LOI Blaster injects CAN-SPAM parts into the letters it sends (unsubscribe, mailing address, and a non-binding disclaimer) and holds deals that underwrite underwater.

What remains yours, entirely:

• obtaining and being able to evidence consent or another lawful basis for each recipient;
• A2P 10DLC brand and campaign registration with your carrier. The software does not register, track, or automate it, and any links we provide are advisory only;
• do-not-call obligations, including any DNC registry scrubbing. The software performs none, and the "mark as DNC" action is manual;
• calling-time rules that apply per recipient or per state;
• whether a specific message, offer, or claim is legal where you and the recipient are;
• licensing or registration your own activity may require.

The attestation checkbox is a one-time confirmation. It is not a consent record and not an opt-in audit trail. If you need that, keep it yourself. This is not legal advice. Get your own before you run outreach at volume.

7.Sending accounts and carriers

You bring your own infrastructure. SMS goes through your Twilio or Telnyx account. Letters of intent go through your own Gmail or Outlook inbox. We do not resell messaging and we take no markup on carrier costs; you pay Twilio, Telnyx, and any other provider directly, on their terms.

That means the relationship with those providers is yours, and so is the risk. Deliverability, message filtering, number reputation, throughput limits, price changes, spam classification, number reclamation, and any warning, restriction, or suspension applied to your account by a carrier, email provider, or messaging platform are your responsibility. We cannot guarantee any message will be delivered, read, or answered, and we cannot restore an account a provider has shut down.

The warmup ladder, number rotation, delays, spintax, and auto-pause thresholds are risk-reduction tools. They are not a guarantee against filtering, blocking, or suspension.

8.Offers are non-binding

LOI Blaster produces letters of intent. A letter of intent is an expression of interest and an opening position. It is not a purchase agreement, not an option, and not a binding contract to buy, sell, assign, or finance anything. Every letter carries a non-binding disclaimer.

The underwriting figures for cash, seller finance, and subject-to are calculated from the data you supply and the assumptions you configure. They are estimates. We do not verify listing data, values, liens, title, occupancy, condition, or an agent's authority. You are responsible for reviewing what goes out under your name and for any deal you choose to pursue.

If a recipient accepts, whatever happens next is between you and them, on documents you prepare or have prepared. Have a real contract reviewed by a lawyer in the relevant jurisdiction. This is not legal advice.

9.Fees, trials and cancellation

LOI Blaster is a flat $10 per month, plus any applicable tax. It comes with a 14-day free trial and the trial does not require a credit card.

SMS Blaster is currently offered as a free private beta and includes a 14-day free trial; pricing will be announced before general release. Carrier charges are separate and always paid by you, direct to the carrier.

Subscription fees are charged in advance for each period and renew automatically until you cancel. You can cancel at any time; cancellation takes effect at the end of the period you have already paid for, and you keep access until then. Fees already paid are non-refundable except where the law requires a refund. Taxes are yours where they apply. If a payment fails, we may suspend access until it clears. We may change prices with reasonable notice, effective at your next renewal.

10.Third-party services

The software connects to services you control or choose: Twilio, Telnyx, Google, Microsoft, OpenRouter, GoHighLevel, and our payment processor among them. Your use of those services is governed by their terms, not ours. You are responsible for your accounts, keys, spend, and compliance with them.

We do not control those services and are not responsible for their availability, pricing, decisions, outages, or changes. If a provider changes an API or closes your account, features that depend on it may stop working. AI-generated copy from OpenRouter is a draft. Review it before you send it, because you are the sender.

11.Availability and changes

We do not promise any uptime level. There is no service level agreement. Hosted services may be unavailable for maintenance, provider outages, or reasons outside our control.

We may add, change, or remove features, and may retire a product or a plan. Where a change materially reduces what you are paying for, we will give reasonable notice, and you may cancel. Desktop releases may require you to install an update to keep working with connected services.

12.Suspension and termination

You may stop using the software at any time and cancel as described in section 9.

We may suspend or terminate your access, or deactivate a license, if you breach these terms, if your use puts our systems or other users at risk, if a payment is not made, if a provider or carrier requires it, or if we are required to by law. Where it is reasonable and lawful, we will tell you first and give you a chance to fix the problem. Serious misuse, meaning unlawful, deceptive, or harassing messaging, can be actioned immediately.

On termination, your right to use the software ends. For LOI Blaster, export anything you want to keep before your access ends; we are not obliged to retain your data after termination. SMS Blaster data is on your own machine and stays there, though the software will stop functioning once its license is deactivated.

Sections that by their nature should survive (content ownership, acceptable use, disclaimers, limitation of liability, indemnification, and governing law) survive termination.

13.Disclaimers

The software is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent the law allows.

We do not warrant that the software will be uninterrupted, error-free, or secure against every threat; that any message or letter will be delivered, opened, answered, or accepted; that any campaign will produce leads, appointments, offers, or deals; or that using the software will keep you compliant with any law, carrier rule, or provider policy. Underwriting outputs, engagement scores, risk-word flags, and analytics are informational and may be wrong.

Some jurisdictions do not allow certain warranty exclusions. Where that is the case, the exclusions apply only as far as the law permits.

14.Limitation of liability

To the fullest extent permitted by law, our total liability for all claims arising out of or relating to these terms or the software is limited to the amounts you actually paid us in the three months immediately before the event giving rise to the claim. If you paid us nothing in that period, our liability is limited to nothing.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost deals, lost goodwill, or lost or corrupted data. We are specifically not liable for carrier blocks, message filtering, number suspension or reclamation, email or messaging account suspension, provider policy decisions, complaints or claims from recipients, or regulatory action arising from messages you chose to send.

These limits apply even if a remedy fails its essential purpose, and they do not exclude liability that cannot lawfully be excluded.

15.Indemnification

You agree to defend, indemnify, and hold harmless RoliOh and anyone working with us from claims, demands, losses, penalties, and reasonable legal costs arising from your messages or letters, your contact data and how you obtained it, your lack of consent or lawful basis, your breach of these terms or of any law or carrier or provider policy, or any deal or dispute with a recipient. We will tell you about any such claim and you may control the defence, but you may not settle in a way that imposes an obligation on us without our agreement.

16.Changes to these terms

We may update these terms. The "last updated" date at the top always reflects the current version. If a change is material, we will give reasonable notice by email or in the product before it takes effect. Continuing to use the software after that date means you accept the new terms. If you do not accept them, cancel.

17.Governing law and disputes

If something goes wrong, start by emailing support@rolioh.com with the detail. We commit to trying to resolve any dispute informally and in good faith first, and we ask you to do the same, for at least 30 days before formal proceedings. Most problems get sorted this way, and faster.

These terms are governed by the law of the operator's principal place of business, and the courts with jurisdiction there will handle any dispute that informal resolution does not settle. Nothing here removes a right you have under mandatory consumer law in your own country of residence. This is not legal advice.

These terms, together with the privacy policy, are the whole agreement between us about the software. If any part is found unenforceable, the rest stays in force. Not enforcing a term once does not waive it. You may not transfer this agreement without our consent.

18.Contact

Questions about these terms, billing, your license, or a suspension: email support@rolioh.com. You can also use the contact page. Be specific about the product, the account email, and what happened, and you will get a faster answer.